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Contact Us

Contact Us

Send us your questions, comments, or feedback using our Secure Online Form

Lost your VISA Card?
Report lost or stolen card immediately to 1-800-325-3678 to have the card blocked.

Lose an ATM / Debit Card?
If you lose your card during non-business hours, please call (800) 528-2273 to have the card blocked.

Main Office Location
460 N. Goodman St.
Rochester, NY 14609
Phone: (585) 546-4279
Toll Free: (800) 828-6700 (New York Only)
Fax: (585) 546-3745


Office Hours
Monday - Friday
9:30am - 3:30pm
St. John's Home Office Location
150 Highland Avenue
Rochester, NY 14620
Phone: (585) 271-5413 ext. 1331


Office Hours
Tuesday, Thursday
12:00pm - 3:00pm
Sister Cities Office Location
40 N. Fitzhugh St.
Rochester, NY 14614
Phone: (585) 454-2810


Office Hours
Monday - Friday
9:30am - 3:30pm
Unity Hospital
Located in the SPD Conference Room

Phone: (585) 723-7000 ext. 7791
Office Hours
Monday
10:00am - 3:00pm

Holiday Hours
Description Date Hours
New Years Day January 1 Closed
Martin Luther King January 21 Closed
President's Day February 18 Closed
Good Friday March 21 Closing at Noon
Memorial Day May 26 Closed
Independence Day July 4 Closed
Labor Day September 1 Closed
Columbus Day October 13 Closed
Election Day November 4 Closed
Veteran's Day November 11 Closed
Thanksgiving November 26 Closing at 2PM
Thanksgiving November 27 Closed
Thanksgiving November 28 Closed
Christmas Eve December 24 Closing at Noon
Christmas December 25 Closed
New Years Eve December 31 Closing at Noon



Equal Housing Lender / NCUA Deposits Insured Privacy Policy | Billing Rights
We operate in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act.
Your savings federally insured to $100,000. NCUA is a US government agency.
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For questions concerning your account or a recent statement, contact the Credit Union.