*** COVID-19 Response Information for Our Members *** - Closings and Lobby Changes
Online Banking


City of Rochester:

Downtown - 40 N. Fitzhugh Street, inside the Sister Cities Office. M-F; Open M-F; 9:30AM – 3:30PM
Westside - 1555 Long Pond Road in the Unity Hospital outside the Emergency Room. 24/7
Southside -435 E. Henrietta Road inside the cafeteria. 24/7

We also partner with ESL and Summit Federal Credit Unions, so our members can use their ATM machines at no additional charge. Please visit their websites for locations.

Lose an ATM / Debit Card?

If you lose your card during non-business hours, please call 1-800-528-2273 to have the card blocked.

Contact & Locate Us

Main Office Location
460 N. Goodman St.
Rochester, NY 14609
Phone: (585) 546-4279
Fax: (585) 546-3745

Office Hours
Monday - Friday
9:30am - 3:30pm

St. John's Home Office Location
150 Highland Avenue
Rochester, NY 14620
Phone: (585) 271-5413 ext. 1331

Office Hours
Friday 9:30am - 12:30pm

Sister Cities Office Location
40 N. Fitzhugh St.
Rochester, NY 14614
Phone: (585) 454-2810

Office Hours
Monday - Friday
9:30am - 3:30pm

Holiday Closures


Special Occasion Date Hours
New Year's Eve 2019 Tuesday, December 31 Closing at 2:00
New Year's Day 2020 Wednesday, January 1 Closed
Martin Luther King Monday, January 20 Closed
President's Day Monday, February 17 Closed
Memorial Day Monday, May 25 Closed
Fourth of July Friday, July 3 Closed
Labor Day Monday, September 7 Closed
Columbus Day Monday, October 12 Closed
Veteran's Day Wednesday, November 11 Closed
Thanksgiving Wednesday, November 25 Closing at 2:00
Thanksgiving Thursday, November 26 Closed
Thanksgiving Friday, November 27 Closed
Christmas EVE Thursday, December 24 Closing at 2:00
Christmas DAY Friday, December 25 Closed
New Year's EVE Thursday, December 31 Closing at 2:00
New Year's Day 2021 Friday, January 1 Closed


Eligibility Information

The Rochester and Monroe County Employee's Federal Credit Union is open to all employees of the City of Rochester, the County of Monroe, and some towns and villages within the county. Over the years, many additional employment groups and family members of all groups have joined the growing ranks of Credit Union members.
Also, our Membership Charter has recently been expanded to cover all individuals who live, work or worship in the City of Rochester.

To become a member, call the main office at 546-4279 or click the "Become A Member" on the HOME page.

Payroll Deduction

Most Credit Union members can have a portion of their paychecks deposited directly into their accounts. Your car payment, mortgage and insurance can be paid automatically and on time, every time. In addition, you can divide your total deposit between your savings account, IRA, or checking account on a regular basis. Of course, you can always transfer dollars by phone to any account you wish.


Tips and Tidbits

ROCMON VISA card now works with Apple or Google Pay

Make convenient, on-the-go purchases in stores with your VISA card with Apple, Google or Samsung Pay. A safe and simple way to make purchases with with compatible iOS, Google or Samsung devices.


You can now deposit a check into your account with our On-Line banking software. Just down loan the APP and your ready to go! The feature will prompt you to take a picture of the front and back of the check, select the account and hit deposit. That's it. Funds are available by 9PM the same day. For assistance call the main office at 585-546-4279.

MOBILE APP:                             BANKING MADE EASY

A mobile app is available to download from APP Store or Google Play store (by searching for ROCHESTER & MONROE). It’s free, works with all mobile devices. It offers an Instant Balance option for quick account balances. Try it today!



Keep your account secure ...

With fraud on the rise, be aware and for your protection, NEVER provide your personal account information to anyone. Additionally, we recommend reviewing your account activity on a regular basis and report any suspicious activity to us immediately at 585-546-4279.

Time for a new car? Take our Auto Loans out for a spin.

All members get the same rate based on term and year of the vehicle, NOT the member's FICO score.

View our competitive rates-   CAR LOAN RATES

Another reason to finance your next vehicle with us.

If you have a current auto loan, call us at 546-4279 and ask us about refinancing with us. We may be able to lower your interest rate and your monthly payment!

Please Note:  We are currently offering a special 2.50% rate for members with a FICO score of 680+


You can do it all with our Integrated BILL PAY and POP Money software. Transfers are now easy with your On-Line account. Pay bills, transfer funds, send or receive money from your credit union accounts to another person, or to any one of your accounts at another financial institution. Fast, easy and convenient. Give it a try!



GO PAPERLESS   Log into your Virtual Branch Account and select Electronic Statements. It's that easy!

Try our No Gimmick VISA card today !

We call our card the "No Gimmick VISA card because there are No Hidden Fees or Penalties!

With an 11.9% Fixed Rate, it really is the Best Deal in Town!

Don't Wait...Compare our card with yours today.


We have notary public on staff at our Goodman Street office, should you need notary service for your important documents. This service is provided to our members at no cost.

Start a VACATION CLUB today!

Vacation Club savings accounts are a great way to save money each pay period for your next vacation.  Balances are held and automatically transfered to your regular savings account each year in June. If you didn't have one last year, plan on one for next year. Start one today by calling our office at 546-4279.

Start a HOLIDAY CLUB today!

Holiday Club savings accounts are a great way to save money each pay period for your holiday expenses. Balances are held and automatically transfered to your regular savings account each year in October. If you didn't have one for last year's shopping, don't make that mistake again this year. Start one today by calling our office at 546-4279.

THIRD PARTY SITE DISCLAIMER - By accessing the noted link you will be leaving the Rochester & Monroe County EFCU website and entering a website hosted by another party. Rochester & Monroe County EFCU has not approved this as a reliable partner site. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of the Rochester & Monroe County EFCU website. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Rochester & Monroe County EFCU. CLICK OK TO CONTINUE OR CANCEL TO ABORT

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